The mission of Global Assistance d.o.o. is to provide 24/7 assistance in emergency situations to all clients of its partner companies and other partners.
In cooperation with carefully selected partners and associates from our network, our company provides the following services:
Travel assistance
during the trip and stay abroad
Roadside assistance
in Serbia and abroad
Home emergency cover
for emergency interventions and repairs
Medical assistance
health services in Serbia for Serbian citizens and visiting foreign nationals
Call Centre support
for all business models
Information service
pomoć vašim klijentima u ostvarivanju njihovih prava
The Global Assistance Call Centre provides information on how your clients can achieve their rights under their insurance policies, the documents required when submitting an insurance claim, to whom and how to send the insurance claim, etc.