Medicinska asistencija podrazumeva pomoć za slučaj potrebe za medicinskom uslugom u zemlji, za stanovnike državljane Republike Srbije i za strance koji su u turističkoj poseti
Medical Assistance
Medicinske usluge u zemlji, kako za stanovnike državljane Srbije tako i za strance u turističkoj poseti
Šta sve usluga medicinske asistencije obuhvata
- Identifying voluntary health insurance policyholders
- Booking appointments with healthcare providers when it suits the insured (by telephone)
- Organizing physical examinations at the insured’s request
- Communicating with healthcare providers to ensure the best possible care and medical assistance for the insured
- Helping the insured to find the best service for their individual needs
- Forwarding referrals
- Providing information on the available amount and/or insurance policy coverage
- Providing information on healthcare providers: working hours, locations, etc.
- Instructions regarding the usage of Health Card in line with the scope and type of insurance policy coverage
- Providing information about the healthcare providers in our network: addresses, telephone numbers, working hours